Return & Refund Policy
Return & Refund Policy
Your satisfaction is our priority. If you're not 100% satisfied with your purchase, we're here to help.
Return Window:
Returns are accepted within 7 days of delivery.
Eligibility for Return:
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Item must be unused and in original packaging.
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The item must be in the same condition as received.
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Certain personal care or hygiene items may not be eligible for return (due to health/safety regulations).
How to Request a Return:
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Email returns@wninzy.com with your order number and reason for return.
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We will review your request and provide instructions within 1-2 business days.
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Once approved, ship the item back to us (address will be provided).
Refunds:
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Refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the item.
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Shipping fees are non-refundable unless the return is due to a fault from our side.
Exchange:
We currently do not offer direct exchanges. Please return the item and place a new order.